When it comes to emotional support animals, things can become confusing very quickly for condominium, homeowner (HOA), and townhome associations.

There are differences between an emotional support animal, a service animal, and a therapy animal. An emotional support animal provides comfort for people with a disability or medical condition. These animals are most oftentimes dogs and … Read More ›

While it’s within a landlord’s right to choose a no-pet policy, it is essential to note that assistance animals, which include both service animals and emotional support animals, are not pets, and cannot be flatly refused. As such, tenants who request a “reasonable accommodation” for their assistance animal, either verbally or in writing, must be … Read More ›

According to the 2017-2018 National Pet Owners Survey, 68% of U.S. households own a pet. As a landlord, that means that adopting a no-pet policy for your rental units could result in a loss of over half of your prospective tenant pool. So how can you protect your property, but remain competitive in the rental … Read More ›

Property Managers and Board Members oftentimes ask how to adequately handle matters involving Emotional Support Animals (“ESA”) and Service Animals. This issue typically arises within Associations with a “no dog” or “no pet” policy when an individual requests an accommodation to these policies for an ESA or Service Animal. Given the heightened sensitivity needed for … Read More ›