Condo & HOA Collections Services

Now, more than ever, it's critically important that your board establish and enforce an aggressive policy for collecting overdue assessments. KSN can help your Association survive and thrive.

Our condo & HOA collection service department employs state-of-the-art infrastructure, technology and procedures in the collection of unpaid assessments, and attorneys’ fees and costs. This robust assessment collections platform includes an industry-leading secure Case Status Online (CSO) online client portal that gives you anytime access to detailed, up-to-date information regarding the status of your collection accounts.

When you need to speak with a live representative, we make it easy. Through our proprietary Single Point of Contact system, you will be assigned one dedicated KSN contact. Whatever your collections-related question or issue, you always have one dedicated KSN contact who can help you answer or address it. 

Our condo & HOA collections team can help you by:

• Establishing an aggressive and effective collections policy for your association
• Promptly commencing direct communication and initiating legal proceedings against delinquent unit owners
• Communicating with property managers to promote efficient service
• Providing 24/7 client access to the status of collection, eviction, and foreclosure matters via KSN's Case Status Online (CSO) secure online portal
• Coordinating all condo & HOA collection proceedings with any pending bankruptcies and foreclosures
• Sending all bills by the end of the week that the service is provided so they can be immediately charged back to the delinquent account (e-billing is available at no extra charge) 

Our Collections Department is supervised and staffed by:

• A Principal with over fifteen years of experience in association collections
• A Department Administrator with over ten years of experience in association collections
• Experienced attorneys who concentrate solely on collections
• Over thirty account managers, assistants, and clerical staff

Questions about our collection services? Contact us by sending us a message or calling us at 1-855-537-0500.