Condominium, homeowner (HOA), townhome association board members are neighbors, volunteers, and members of their community. Since they must work together in order to manage association business, chemistry and communication among board members is critical.


Below are five considerations that can lead to effective and enjoyable board member relationships.


1. Respect each other

Board members are elected by the owners to represent the association’s interests. There is no rule that all board members must have the same opinion. Some issues will not have unanimous agreement. Nevertheless, mutual respect among board members allows for different perspectives and insight on issues that impact the entire community.


2. Listen to each other

As board members discuss association management and operations, it can be easy to get a point across without listening to what others are saying. A heated debate can be productive and satisfying if board members take a moment to consider, understand, and appreciate countering opinions.


3. Follow directions

Board members have a fiduciary duty to the board and the rest of the owners. Rather than acting in their individual self-interests, the board should look out for the best interests of everyone within the community. A rogue member can stress the board’s relationship, derail operations, and potentially expose the association to liability.


4. Tell the truth…no matter how much it hurts

Clear communication and transparency can create trust and an environment where community members are more likely to be honest and participate in association events. Board members must keep in mind that withholding information or undermining the board’s efforts by not contributing information can negatively affect the board’s effectiveness and association operations.


5. Remember to have fun

Board members already share some commonalities as fellow volunteers, neighbors, and community members. Nevertheless, one of the most important things that a board can do to improve chemistry is to try to have fun while handling association business. Tough decisions can become a little bit easier with collaboration, communication, and a positive outlook.


Being on a board can often be a time-consuming, difficult, and thankless second job. Yet most owners who serve on their board take their job seriously to make sure that their association members have the best community possible. By fostering positive chemistry and clear communication, board members can make their time on the board more effective and enjoyable.


If KSN can answer any legal questions or assist your board, do not hesitate to contact our law firm. Please call 855-537-0500 or visit


Since 1983, KSN has been a legal resource for condominium, homeowner, and townhome associations. We have four office locations, serving hundreds of clients and thousands of communities throughout Illinois, Indiana, and Wisconsin. Our attorneys are also licensed in Arizona, Florida, and Missouri.


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